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Solutions · E-commerce

Plenty of messages, not enough orders

Reply on time, close the sale inside the conversation, and win back the shoppers who asked but never bought.

Traffic keeps coming, revenue stays flat
Ad spend goes out every day and nobody can say where it leaks.
Overloaded inbox → slow replies → lost orders
Shoppers ask, then leave → no follow-up
High cart abandonment rate
Inconsistent quality across sales reps
No visibility into why buyers do not convert
7 Solutions

Turn browsers into buyers

More than chat and calls. This is where you close orders, nurture customers and win back the shoppers who asked but never bought.

01

Answer every customer within 5 seconds

The moment a shopper messages, comments or lands on your page

No waiting → no shopper lost to a competitor
The OMICALL solution
AI Chatbot: Instant replies, 24/7
Omni Channel: Facebook, Zalo, WhatsApp and your website in one screen
CRM: Captures every customer detail automatically
02

Close the order inside the conversation

Most buying decisions are made in the first few minutes

Higher close rate while intent is still hot
The OMICALL solution
AI Assistant: Suggests closing scripts in real time
Virtual Call Center: Call to confirm orders right inside the system
Omni-channel: Chat and call in a single interface
03

Win back abandoned carts

Most shoppers do not buy on the first visit, and that ad spend is wasted

More revenue without raising your ad budget
The OMICALL solution
ZBS (Zalo Business Solution) / SMS / Email: Automated cart reminders
Workflow Automation: Follow-up based on each shopper behavior
CRM: Sends personalized offers at the right moment
04

Automate the whole selling process

No longer dependent on individual agents

Scale the team without breaking the system
The OMICALL solution
Workflow Automation: Auto-assigns leads and triggers follow-up reminders
AI Chatbot: Handles hundreds of conversations at once
Ticket: Tracks every order from start to finish
05

Turn existing customers into your main revenue

Keeping a customer costs less than finding a new one

1 customer → many orders
The OMICALL solution
CRM: Stores history and segments by buying behavior
ZBS campaigns: Automated upsell and cross-sell campaigns
AI Chatbot: Recommends related products 24/7
06

Know exactly why orders are lost

No more managing on gut feeling

Fix every point where revenue drops
The OMICALL solution
Conversation history: Analyze every conversation
Call analytics: Score call quality
Reports: Measure performance by rep and by channel
07

Full control over your sales team

Standardize the team and lift performance systematically

A sales team that gets stronger every day
The OMICALL solution
Agent Management: Track performance and close rate per person
Call analytics: Spot issues and turn them into coaching
Reports: Real-time KPI dashboards
Real results

What you get
once you go live

OMICALL is not a cost.

→ It is the system that wins back the revenue you were losing.

Higher order close rate
Fewer customers slipping away
More revenue per lead
Lower marketing costs
A sales system built to last

See it running on your own store

How a single shopper is handled, from inbox to closed order.

Why shoppers who left still come back, and how to grow revenue without more ad spend.

Call us+84 28 7101 0898
Gọi điện thoại
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